Municipal Utility Customer Service

oooohhhh an acronym... MUCS

Somehow? That acronym?

Appropriate.

Apologies if you are the municipal counsellor type. There are a few of you here. You know who you are. This is for a joke, not a complaint. You’re doing a great job. Keep going.

On hold

It was gross. 

Very gross. 

Unbelievably gross.

I hadn’t felt yucky like that in a while.

And lately? I have little tolerance for that sensation.

That yucky feeling of being on hold.

It yucks the gross right out of me.

That’s right.

It yucks the gross right out of me.

Say it outloud.

Yucks the gross right out of me.

Glah! That phrase? That really captures the staccato, lurching nature of the sensation.

Yucks the gross right out of me.

Use this phrase somewhere. 

(tell them you picked it up from Jim Dalling, Author of the Book of Wrong Answers Volume 1 (there are others coming and there are further book developments to discus but perhaps not as an aside here) [i may have messed up the brackets]

On hold

Oh that feeling.

Waiting.

Wondering.

Waiting. 

The tension?

The tension.

They create it.

The…